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Build empathy with stakeholder interviews, part 2: Conversation
on July 22, 2016
In the first post of this series, I covered what stakeholder interviews are, why they’re valuable, and how to prepare for them. In this second post, I’ll cover how to actually run the interviews as well as some tips for synthesizing and socializing what you learn.
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Buying better digital products part 1: Proto-personas and understanding the problem
on July 21, 2016
Recently, 18F launched the Digital Acquisition Accelerator, a 6-8 month program aimed at creating change agents within two agencies to inspire a cultural shift within those agencies. This is the first in a series of three blog posts that provide a step-by-step guide to how we led the inception workshop.
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Strategies for starting your own writing lab
on July 19, 2016
Interested in spinning up your own Writing Lab? Use these tips as your starting point.
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cloud.gov is full steam ahead on its FedRAMP assessment process
on July 18, 2016
Here at 18F on the cloud.gov team, we’re working toward getting cloud.gov assessed as FedRAMP compliant, with lots of interesting progress — so here’s an update, including our FedRAMP Ready status!
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Elaine Kamlley: A developer committed to diversity
on July 14, 2016
All throughout the summer, we’ll be profiling members across the 18F team. We’re starting with Elaine Kamlley, who is both a front-end developer and a member of our Outreach Team
18F Blog
Delivering civic technology
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