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18F's engineering craft practices at 10
on July 9, 2024
18F engineering has grown and matured as an organization over time. We recently celebrated our 10th anniversary delivering better government services to the public. To support continual investment in our practices, we are renewing our commitment to regularly publishing what we learn, and creating a new engineering leadership role at 18F.
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Back to basics in the age of AI
on June 18, 2024
The federal government is abuzz with conversation about the way that artificial intelligence (AI) is going to change the game. Since 18F partners with agencies to drive technology modernization forward, our ability to navigate the opportunities and risks associated with AI is critical. But as we’re learning new things, we also find ourselves going back to basics. As we evaluate and use AI, we can rely on many of the same practices that we apply to any other new technology. Read on for a quick overview of AI, its place in government today, and the techniques and frameworks we’re using as we navigate this new landscape.
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18F practices in action (spoiler: this stuff works)
on April 3, 2024
Do 18F software development principles really work? We reflected on a recent project to see how well 18F recommendations aligned with what we actually did.
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18F at ten
on March 19, 2024
We’re celebrating all the ways we continue to realize our founding vision: bringing technologists into government, launching shared digital services, and helping partner agencies build user-centered technology.
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Customer experience: beyond surveys
on March 5, 2024
Want to measure customer experience? Surveys aren’t the only way! Consider these guiding questions to help your team select an approach based on what you want to learn.
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Gathering feedback with customer panels
on February 1, 2024
Ever wondered how the federal government, cities, towns and other groups get a .gov domain for their sites? The Cybersecurity and Infrastructure Security Agency (CISA) manages all these domains across the web. Learn how we helped CISA build a customer panel to gather feedback from current customers as part of our partnership in building a new website for the .gov registrar.
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18F Checks In With Emily Read and the USGS Water Resources Mission Area Projects
on February 24, 2023
At 18F, we like to keep in touch with our project partners. 18F partnered with the USGS Water Resources Mission Area from March 2020 to June 2022 on a wide variety of projects together. We caught up with Emily Read, Chief for the Web Communications Branch at USGS Water Resources Mission Area.
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Path Analysis: Technical Assessments toward more durable, usable systems
on February 2, 2021
What does 18F do during a technical assessment? Our approach to a technical assessment is designed to ensure that everyone fully understands the problem and has come to the best solution — not necessarily the first one that came to mind.
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Embracing opportunities to improve and innovate
on October 24, 2016
Today the GSA Inspector General (IG) issued a report that identified areas for improvement, and we are thankful for their oversight. We have made many improvements over the last few months to address the issues outlined in this report and will take all additional actions necessary.
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GAO review shows satisfied customers and areas for improvement
on September 15, 2016
Yesterday, the Government Accountability Office (GAO) released their review of 18F and the U.S. Digital Service and our work to transform federal digital services. We appreciate GAO’s review of 18F’s important work and mission.
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GSA invests in 18F's work with new service
on May 10, 2016
The GSA has created the Technology Transformation Service as a third pillar of services for federal agencies alongside the Public Buildings Service and Federal Acquisition Service.
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Moving from GitHub Pages to 18F Pages
on May 14, 2015
As part of 18F's effort to generate helpful documentation for all digital service teams, we have launched https://pages.18f.gov/, aka “18F Pages,” an ever-growing site that contains guides, best practices, and more.
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Getting to work for the American people
on September 18, 2014
Over the last six months, 18F has embarked on a mission to transform the way the U.S. Government builds and buys digital services. We’re currently working with more than half a dozen agencies to help them deliver on their missions in a design-centric, agile, open, and data-driven way.
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A few notes on NotAlone.gov
on May 9, 2014
At the end of April, Vice President Biden, while rolling out the final report of the White House's 90-day Task Force to Protect Students from Sexual Assault, announced the launch of NotAlone.gov, a website built by 18F and the Presidential Innovation Fellows.
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Coming soon
on March 12, 2014
Coming soon!
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